Arguably the top buzzword of 2021 is “The Great Resignation”. Catchy as it sounds, it's an incomplete story. Many are leaving, but others are staying and new will come - for the right opportunities.
A recent Fast Company piece suggests it is actually “The Great Reprioritization”. It focused on the worker perspective, but reprioritizing and redesigning the way retail works should be a high priority for CEOs. We turn to the changes in play around head office retail employment, professional careers, and how we organize talent in this exceptionally human industry.